I sent an email to how long does it take to hear a reply?
We receive a high volume of emails each day. Your email will be answered in the order it was received. Please allow 3-5 business days for a reply. Sending another email before you are responded to will put your email to the end of the line so please be patient.

How does BARRI handbags donate to Operation Underground Railroad?
Please see our HANDBAGS WITH A PURPOSE section under "Partnerships"

My bag color is not what I expected may I exchange it?
Please refer to the TERMS section of the site and look under Exchange for our policies.

Do you accept returns?
Of course. Please refer to the TERMS section of the site and look under Returns.

Does BARRI handbags come with a Warranty?
Yes they do. Please refer to our TERMS section of our website under Warranty.

How do I care for my BARRI handbag?
Our bags are vegan leather, that means any spills can be wiped down with a damp cloth or wipe. Please use only alcohol free products.  For light colored bags we suggest using a shoe protector spray to help keep your bag clean. 

I seem to have a problem with my bag, who can I contact?
If you have any questions or concerns, please email

What material are BARRI handbags?
Unless otherwise noted our bags are made from vegan leather. More information can be found under MANUFACTURING & MATERIALS.

I see you are out of stock. Do you have a waitlist or ability to pre-order?
Unfortunately, we currently do not have a waitlist. You can however sign up for our newsletter that will notify you when products are back in stock. 

What form of payment do you accept?
We accept all major credit cards and Paypal.

I live outside the US, do you ship internationally?
Yes, we ship all over the world.

When can I expect to receive my bag after purchase?
Please refer to the TERMS section of our site under Shipping Policies.

Do you offer wholesale?
We are in the beginning stages of wholesale, if you are interested in wholesale please email 

I have a blog and would love to collaborate! Who should I contact?
For all collaborations please email

How do I submit an idea for a bag name or blog entry?
Please email us at  We would love to hear from you!

How do I stay up to date on new products from BARRI handbags?
Please sign up for our newsletter on the bottom of each page and follow us on social media for the most up to date information.

our story changes theirs

Our mission is to empower women while making a difference in the lives of victims of human trafficking. 10% of your purchase helps rescue a child from sex trafficking.


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